PRIVACY POLICY

(Last Updated 1st April, 2025)

At Edify Shaping Lives, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and manage your data when you engage with our diet and fitness services. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect and process the following types of information to deliver personalized wellness services:

• Personal Identifiable Information (PII): Name, age, gender, contact details (email address, phone number), and location.
• Health and Wellness Data: Medical history, dietary habits, fitness goals, and any additional details shared during consultations or service enrolment.
• Payment Information: Billing details, transaction records, and payment methods.
• Usage Data: Technical data such as IP addresses, device type, browser type, and interaction details with our digital platforms.

2. Purpose of Data Collection

We collect your data to:

• • Deliver personalized diet and fitness plans tailored to your needs.
  • Provide ongoing support and updates regarding your progress and service.
  • Process payments securely and manage service subscriptions.
  • Improve our services, website functionality, and overall user experience.
  • Communicate promotional offers, news, and service updates (only with your consent).
  • Comply with legal, regulatory, and contractual obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

• • Service Facilitation: With trusted third-party service providers who assist in delivering our services, such as payment gateways, IT infrastructure providers, or analytics platforms.
  • Legal Compliance: If required by law, regulation, or to protect our legal rights, safety, or property.
  • Consent-Based Sharing: With your explicit permission for specific purposes.

4. Data Protection and Security

We prioritize the security of your personal information and implement stringent measures to prevent unauthorized access, misuse, or disclosure:

• • Data is encrypted during storage and transmission using industry-standard protocols.
  • Access to personal data is restricted to authorized personnel with a legitimate business need.
  • Regular audits and updates ensure our systems remain secure and compliant with applicable regulations.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once the retention period expires, your data is securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal data:

• • Access: Request access to the information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal and operational requirements.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out: Withdraw consent for marketing communications or other non-essential data processing.

To exercise these rights, contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect analytics data. You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.

8. Third-Party Links

Our website or communications may include links to third-party websites. Edify Shaping Lives is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

10. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

• • WhatsApp/Call:         +91 80035 39776
  • Email:                        info@edifysl.com

By using Edify Shaping Lives’ services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.